Editing / Editors

Cookie Preferences

When the Visual Editor is loaded, CloudCannon creates an authenticated connection to the proxy.cloudcannon.com domain. This is a copy of your site, only accessible to editors of your site.

CloudCannon attempts to resolve cookie issues so this works automatically. However, some browsers or configurations are stricter than others about how these two domains interact. This means you may need to relax cookie privileges on your browser for the cloudcannon.com domain.

To explicitly allow the Visual Editor to load, follow the instructions for your browser below:

Google Chrome

To update your cookie preferences, open your Chrome preferences from the burger menu.

Google Chrome menu open

Scroll down to Advanced / Privacy and Security then select Site settings.

Google Chrome settings

Select Cookies and site data.

Google Chrome cookie settings

Ensure cookies are always allowed with app.cloudcannon.com and proxy.cloudcannon.com.

Google Chrome cookie settings add site form

Mozilla Firefox

To update your cookie preferences, open your Firefox preferences from the burger menu.

Mozilla Firefox menu

Once open, choose the Privacy tab and ensure that Standard security is selected.

Mozilla Firefox settings

Alternatively, add an exception for app.cloudcannon.com when prompted after opening the editor.

Safari

To update your cookie preferences, open your Safari preferences from the system menu.

Safari menu

Once open, choose the Privacy tab and ensure that Block all cookies is not enabled.

Safari settings

Brave

To update your cookie preferences on app.cloudcannon.com, click the Brave icon in your address bar and ensure shields are down.

Brave shields down menu

Alternatively, try shields up with All cookies allowed.

Brave shields up menu

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Editable Regions

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