Sharing / Transfers
Transferring Ownership
Transfers allow one account to transfer the ownership of a site to another account. Transferring a site will transfer all data required to run that site. This may include SSL certificates, domain names, other sites under the same domain.
Transfers are a two step process; transfer requests and transfer confirmation.
Initiating a transfer
To begin transferring a site:
- Go to Site Settings / Transfer Site
- Select to transfer to an Organisation or Account
- Fill in all of the fields available and submit the form
Once the transfer request has been sent the receiving account must accept the transfer. If you are an owner/administrator of the Organisation you are transferring to, the transfer is automatically accepted.
To transfer to an Organisation you must first be a part of that team. To transfer to a Organisation you don’t have access, first transfer to a user within the team.
Accepting Transfer Requests
To accept a transfer:
- Go to Account Settings / Transfer Requests
- Find the request that you want to accept
- Click the related Accept button
To accept a transfer on an Organisation you must be an administrator or owner.
Cancelling Transfer Requests
To cancel a transfer you have initiated:
- Go to Account Settings / Transfer Requests
- Find the request that you want to cancel
- Click the related Remove button
Transfer cannot be cancelled after is has been accepted. A transfer from the receiving account will need to be initiated to your account for it to be returned.